Commitments

Healing Wings Foundation respects and honors our supporters, their right to be treated courteously, fairly and have their privacy protected. Healing Wings Foundation is committed to complying with the National Privacy Principles contained in the Privacy Act of 1988.

Healing Wings Foundation adheres to best practices for the collection, use and disclosure of personal information as outlined in this policy.

In order to protect our supporters, Healing Wings Foundation only provides supporters with the information necessary to build and maintain relationships.

Periodically, Healing Wings Foundation will send marketing material to sponsors.

Healing Wings Foundation staff will clearly identify themselves when making contact with supporters through digital communication channels. In email communication, Healing Wings Foundation’s logo and contact details will be included.

Collection, use and management of information

Personal information is supplied with consent.

Individuals and groups can make donations or inquiries anonymously.

Prospective supporters can visit our web site anonymously.

Marketing and supporter experience surveys can be completed anonymously.

Personal details are required to process and post a receipt, magazine or letter, send new or updated information, establish periodic payments and maintain the relationship between supporters and Healing Wings Foundation.

Protecting your information

Healing Wings Foundation has put in place procedural, physical and electronic means to safeguard the personal information of our supporters.

Healing Wings Foundation has also verified the security and privacy provisions of other organizations with whom we provide information about supporters. These include our bank and mail house.

Healing Wings Foundation does not rent, exchange or sell mailing lists of our supporters to other organizations.

Supporters’ information is kept both in hard copy and electronic forms. In either case, Healing Wings Foundation has documented procedures to safeguard this information. Safeguards include storing copies of the information off-site.

Currently accepted encryption methodologies are used when collecting or transferring credit card information via the Internet, ensuring a secure environment for the transfer of your confidential data from your browser to our financial institution.

In certain restricted circumstances, personal information collected by Healing Wings Foundation (with the exception of financial information) may be stored or processed outside of Canada. In those circumstances, the information collected is subject to the legal jurisdiction of those countries.

Correcting your information

Supporters may see and correct incorrect or outdated personal information, as well as remove their names from mailing lists, at any time.